I want to change my personal details or email address

You can update most of your personal details directly in your customer account.
Please note that any changes will only apply to future orders.

At the moment, you can’t change your email address yourself in your customer account.

To update it, simply send Kai a message with both your current and new email address.

Kai will create a support ticket for our team, and we’ll update the email address for you as soon as possible.